Due to the nature of our system, we are unable to accept cancellations for the convenience of our customers. Please understand this in advance.
Q. I forgot to enter the coupon code. Can I apply it later?
For system reasons, coupon codes cannot be applied to orders after payment has been completed.
Q. I want to change my payment method.
You cannot change the payment method after the payment is completed. Please understand this in advance.
Q. Can I have my order shipped within Japan?
Yes, we can ship within Japan.
Q. Can I have items shipped together?
Yes, you can. Please place the items you wish to have shipped together in the same cart and make the payment. Even items purchased in separate carts will be sent to the same destination as long as they are shipped together.
In this case, please contact us through Contact Us before shipping.